Voice helped us streamline workflow and maximize staff time while improving the patient's experience.
I'm able to ensure rounding is happening consistently and efficiently.
The support we receive from our Account Manager is unparalleled.
Our patients respond very positively to Voice calls.
I spent my first two years at CipherHealth asking the same questions that a lot of our customers ask: why do patients get readmitted? What specific factors are leading to low HCAHPS scores? What are the industry best practices for managing care transitions? These are all important things to examine, but the questions themselves suggest a way of thinking about the world that approaches providers as if they’re in a vacuum.
My next two years will be spent asking a different set of questions:READ FULL POST