We are a team of passionate innovators; a healthcare solutions company committed to increasing efficiency and value in the healthcare system.

THE EVOLVE SUITE

While each of our products has been designed with your goals in mind, they’ve also been designed to work together—sharing data, feedback, and processes—to produce a comprehensive solution and maximize ROI.

Looking to lower your readmission rates? Voice is our comprehensive post-discharge follow-up program.

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We've designed an elegant solution to improve discharge instruction comprehension and compliance. Simple. Direct. Win.

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Frustrated by pen-and-paper rounding? Orchid revolutionizes the feedback cycle to ensure markedly improved patient satisfaction.

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Need to check on your patients? Link provides a low hassle, non-invasive way for care providers to monitor key aspects of their patients' health.

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There are many stakeholders involved in a patient's health. View is a platform for care teams to manage their patients' care plans.

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FEATURED CLIENTS

10%
HCAHPS Increase for "Willingness to recommend hospital" across multiple facilities.
HCAHPS Increase for "Willingness to recommend hospital" across multiple facilities.
IMPLEMENTED SOLUTION

Voice helped us streamline workflow and maximize staff time while improving the patient's experience.

- Ardelle Bigos, MSN, RN, CMSRN, Director, Atlantic Health System
10%
Increased HCAHPS survey return rate after launching Orchid.
Increased HCAHPS survey return rate after launching Orchid.
IMPLEMENTED SOLUTION

I'm able to ensure rounding is happening consistently and efficiently.

- Rachel Sebastian, Vice President, Site Administrator for Centegra Hospital-McHenry
100%
With Voice, Beaufort's Bridge-to-Home program reduced heart failure readmissions from 25% to 0% in 5 months.
With Voice, Beaufort's Bridge-to-Home program reduced heart failure readmissions from 25% to 0% in 5 months.
IMPLEMENTED SOLUTION

The support we receive from our Account Manager is unparalleled.

- Pat Foulger, Vice President of Quality and Risk
< 5
After the initial Voice calls, intervention calls take less than 5 minutes on average.
After the initial Voice calls, intervention calls take less than 5 minutes on average.
IMPLEMENTED SOLUTION

Our patients respond very positively to Voice calls.

- Jill Kennedy, Chief Nurse Executive and VP of Patient Care

FAST, RESPONSIVE, AND COLLABORATIVE

QUICK IMPLEMENTATION

We're able to implement our products and processes on the average of weeks, not quarters, so your staff will barely miss a beat.

FAST RESPONSE TIME

Have questions or issues with the solution provided? Our response time is practically immediate, and most issues are resolved the same day.

TOP-NOTCH TEAM

We make a point to hire only the best and brightest, so whether it's our technology team, account management, or support staff, you're in good hands.

THE LATEST

Asking Questions

September 15th, 2014

I spent my first two years at CipherHealth asking the same questions that a lot of our customers ask: why do patients get readmitted? What specific factors are leading to low HCAHPS scores? What are the industry best practices for managing care transitions? These are all important things to examine, but the questions themselves suggest a way of thinking about the world that approaches providers as if they’re in a vacuum.

My next two years will be spent asking a different set of questions:

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WHAT ARE YOU INTERESTED IN?

Rounding solutions

Recorded discharge instructions

Post-discharge follow-up calls

Mobility monitoring

Long-term care management