Video
How HCA Creates Accountability with Follow Up Timeliness
Kellie Paulsen, MSN, RN, NE-BC, at HCA Healthcare Central/West Texas Division, shares how the organization has created accountability for timely follow up on post-discharge outreach.
In this video, Kellie Paulsen, MSN, RN, NE-BC, Division Director of Patient Experience, HCA Healthcare Central/West Texas Division, shares how the organization has created accountability for timely follow up on post-discharge outreach.
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