CipherHealth
CipherRounds

Rounding happens.
The insight from it
usually doesn't.

CipherRounds brings automated workflows and clinical programming together so every round surfaces the right insight, triggers the right response, and closes the loop before it becomes a patient safety issue.

See CipherRounds in actionGet the rounding toolkit
Nurse at a patient's bedside with ambient listening capturing the rounding conversation and auto-documenting the checklist
99thpercentile HCAHPS
Lenox Hill
70%fewer patient complaints
Carilion Clinic
42%less burnout
Norton Healthcare
41%fewer HAIs
ChristianaCare
+11 pt“Team Worked Together” gain
Windham Hospital
+35 ppLikelihood to Recommend lift
Prisma Health
39%lower voluntary turnover
773-bed medical center
8.5 pttop-box HCAHPS gain
EvergreenHealth
30%+fewer CAUTI & CLABSI
CipherHealth platform
5M+patient rounds completed
CipherHealth

Beyond check-the-box.
Into measurable change.

Most health systems have a rounding process. Few have visibility into what it's actually producing.

Lift HCAHPS scores.

Act before scores reflect what you missed.

See patient rounding

Close the loop on every issue.

Service & trust recovery workflows ensure issues are flagged, routed, and resolved in a timely manner.

See how it works

Keep your best nurses.

Catch burnout before turnover data does.

See staff rounding
Meet CipherRounds

One platform. Every rounding workflow your system runs.

Patient outcomes are shaped by the full environment of care. The responsiveness of care teams. The condition of the spaces patients recover in. The speed at which issues get surfaced, owned, and resolved. Address all three and you move the needle on outcomes at scale.

That's why CipherRounds brings patient, staff, and location rounding into one connected solution — with real-time alerts, closed-loop service recovery, and the trend data leaders need to act before problems reach the patient.

See how it works
Three solutions. One product.

Choose the rounds you need. Or all three.

CipherRounds covers every rounding motion your organization runs. Built for the teams and outcomes each one serves.

Nurse conducting bedside rounding with a patient
PATIENT ROUNDING

The bedside round that actually closes the loop.

Move beyond check-the-box. Purposeful rounding workflows that surface patient needs, trigger service recovery, and hardwire HCAHPS-driving behaviors.

Explore Patient Rounding
  • Evidence-based workflows at bedside
  • Real-time service recovery escalation
  • Closed-loop resolution before discharge
  • Patient-specific notes synced to care team
  • LTR and HCAHPS driver trending
Key Capabilities

Built for how health systems actually operate.

New · Ambient Listening
Capability 01

Nurses stay present. Documentation takes care of itself.

When charting competes with the conversation, the patient loses. Ambient Listening handles documentation in real time so every nurse works at the top of their license.

AI-poweredPatient Rounding
See how it works
  • Captures and structures conversations in real time
  • Consistent documentation across every rounder, every shift
  • Richer data flowing to leaders and quality teams
Capability 02

Resolve concerns before the patient goes home.

A concern raised during a round used to disappear between shifts. Now it gets flagged, routed, and resolved before discharge. Service recovery that actually closes the loop.

Real-time service recovery
  • Custom tags by issue type — food, pain, environment, staff
  • Automated workflows trigger the right team instantly
  • Weekly reports surface patterns across units
Capability 03

Less burnout.
Stronger retention.

Efficient workflows give nurses time back. Staff rounding gives leaders the programs to keep their teams.

Staff rounding · Patient prioritization · AI insights
  • Automated workflows reduce documentation and admin burden
  • Patient prioritization puts highest-need patients first
  • Staff rounding gives leaders structured check-ins that surface issues early
42%

reduction in burnout · Norton Healthcare

39%

decrease in staff turnover · 800-bed Regional Medical Center

Ambient intelligence

Ambient Listening That Gives Nurses Back Their Time

Ambient AI captures bedside conversations during rounds, generates structured documentation, and gives nurses back hours of charting — so they can focus on executing proven rounding workflows, not paperwork.

Explore Ambient Listening
Patient experience

Patient Rounding That Improves HCAHPS

Proven rounding workflows ensure every patient interaction is consistent, documented, and actionable — improving HCAHPS scores, accelerating service recovery, and giving nurses more time at the bedside.

Explore Patient Rounding
Staff engagement

Staff Rounding That Protects Retention

Consistent leadership check-ins address well-being, surface concerns, and give staff the resources they need to deliver exceptional patient care — strengthening engagement and reducing turnover.

Explore Staff Rounding
Compliance & safety

Location Rounding That Safeguards Every Facility

Location rounding workflows ensure regulatory compliance, equipment readiness, and environmental safety are executed consistently across every facility — all in one platform.

Explore Location Rounding
What customers say

Rounding works. Here's where the proof shows up.

“Our goal was for every patient to get one leader visit a day. Historically only about 60 percent were seeing that. Now it's topping 80 percent — and with that consistency we're seeing improvements in quality, safety, experience, and likelihood to recommend.”
BJ
Brandon Jones, MSN, RN, CPXP
Director, Patient Experience, Carilion Clinic
70%Fewer patient complaints
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