CipherHealth
Solutions by Organization

Solutions for Pharma & Life Sciences

Patient support, adherence, and clinical trial engagement — powered by the same multi-channel platform 500+ hospitals trust. Reach more patients, lift adherence, and generate the real-world signal your programs depend on.

By the numbers
46%
More participants reached
25%
Lift in medication adherence
40M+
Patient interactions per year
Capabilities

Engagement infrastructure for patient programs and trials

Patient Support Programs

Multi-channel onboarding, education, and check-ins keep patients engaged through the full course of therapy — in their preferred language and channel.

Adherence & Persistence

Timely refill reminders and two-way conversations surface barriers — cost, side effects, confusion — before they become discontinuations.

Clinical Trial Engagement

Participant reminders, visit prep, and between-visit check-ins keep trials on schedule while reducing site coordinator burden.

Real-World Signal Capture

Structured outreach captures PROs, symptom changes, and adherence signal across large populations — with consent and clear provenance.

Compliant by Design

HIPAA-, SOC 2-, and HITRUST-aligned workflows built for regulated communication. Audit trails, opt-outs, and consent baked in.

Program Analytics

Track enrollment, engagement, adherence, and outcomes in one dashboard — with the segmentation pharma teams and medical affairs actually need.

Precision engagement

Reach Every Patient on Every Channel

Portal messages and mailers leave most patients unreached. CipherHealth's multi-channel outreach — text, voice, email — meets each patient on the channel they actually use, in the language they actually speak, so programs hit real enrollment targets.

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Proven impact

Lift Adherence Without Adding Staff

Automated refill reminders, side-effect check-ins, and two-way conversations catch non-adherence early — and route patients who need a human to the right resource. Demonstrate real, measurable lift to medical affairs and market access.

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Proven intelligence

Turn Engagement Into Real-World Signal

Structured outreach captures PROs, symptom change, and adherence signal at scale — with consent, provenance, and the rigor medical and HEOR teams expect. Evidence your programs actually work.

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We needed a partner that could reach specialty-therapy patients on their terms, not ours. CipherHealth gave us enrollment and adherence numbers we'd never hit with portal messages and mailers alone.
DO
Daniel Okafor
VP, Patient Services, Meridian Therapeutics
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Engagement infrastructure for every patient program.

See how pharma and life sciences teams use CipherHealth to reach more patients, lift adherence, and capture the real-world signal that proves program value.