CipherHealth
Solutions by Organization

Same platform.
Configured to how your organization actually runs.

From academic health systems to rural FQHCs, children's hospitals to payers — Cipher fits inside the EHR, coordination structures, and clinical governance your organization already runs.

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Health SystemsRural Health & FQHCChildren's HospitalsPost-Acute / SNFsPhysician GroupsPayers & InsurancePharma & Life Sciences

Trusted by leading health systems

Northwell Health
Inova
Banner Health
Providence St. Joseph Health
Norton Healthcare
Cone Health
HCA Healthcare
Prisma Health
Intermountain Health
UMass Memorial Health
Henry Ford Health
Advocate Health
Health Systems

Enterprise scale. Network-wide standards. One platform across every facility.

Standardize rounding, outreach, and analytics across every hospital, ambulatory site, and service line in your network — with the governance and EHR integrations enterprise teams demand.

Enterprise rounding

Standardize nurse and leadership rounding across every unit and facility with configurable workflows and real-time escalation.

Unified outreach

Run pre-care, post-discharge, and population health campaigns from a single platform with centralized governance.

System-wide analytics

Compare performance across facilities, service lines, and departments with executive dashboards and drill-down reports.

Reliable execution

One platform. Hundreds of facilities.

CipherHealth is built for health systems that operate at scale. Deploy once, configure per facility, and manage everything from a centralized console — without sacrificing the local workflows each hospital needs.

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Proven intelligence

Network-wide visibility. Facility-level action.

Patient feedback, outreach outcomes, and rounding compliance roll up into one analytics layer. Surface top-performing units, variation, and gaps — and act on them before the next board report.

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Rural Health & FQHC

Big-system outcomes. Lean-team realities.

Reach every patient in every language — no extra headcount required.

Voice-first reach

Automated calls reach patients without smartphones or reliable broadband — every patient on your panel hears from you in the channel they'll actually answer.

100+ languages

Bilingual voice and text in 100+ languages with HRSA- and CMS-aligned language access built into every workflow — not bolted on after the fact.

Early intervention

Post-discharge check-ins, medication adherence calls, and symptom screenings flag deteriorating patients early — essential when the nearest specialist is miles away.

Reliable execution

Do more without adding a single FTE.

Automation handles the reminders, discharge calls, care-gap outreach, and follow-ups that used to eat staff hours. Your clinicians focus on the patients who need a human touch — and Cipher handles the rest, consistently, across every clinic, every shift, and every satellite site.

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Precision engagement

Meet patients where they are — in their language.

Voice-first outreach reaches the grandmother without a smartphone. Bilingual SMS reaches the farmworker on a job site. Every patient — across every ZIP code, age, and primary language — hears from you in the channel and language they'll respond to.

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Children's Hospitals

Pediatric care is family care.

Engage caregivers, coordinate complex pediatric conditions, and deliver the reassurance families remember long after discharge.

Caregiver-aware workflows

Reach parents, guardians, and authorized caregivers in the right language and on the right channel — without losing context between visits.

Pediatric appointment management

Automated reminders for well-child visits, immunizations, and specialty follow-ups keep schedules full and families on track.

Family rounding

Digital rounding tools capture what parents and caregivers actually need — and escalate concerns before they become complaints.

Precision engagement

Meet every family where they are.

Pediatric families juggle work, siblings, and specialist schedules. Multi-channel outreach — text, voice — in the language each caregiver prefers makes every reminder, education piece, and follow-up land.

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Proven impact

Turn complex care into coordinated care.

Children with chronic or medically complex conditions rely on dozens of touchpoints. Cipher keeps specialty teams, primary care, and families aligned so nothing — medications, follow-ups, equipment — slips through the cracks. Seattle Children's cut pediatric readmissions 36%.

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Post-Acute & SNFs

Care transitions that actually execute — every shift, every site.

Reduce readmissions, support medication adherence, and coordinate handoffs between acute, SNF, and home care settings with structured workflows.

Home care outreach

Automated check-ins with home health patients surface symptoms, medication issues, and social needs before they escalate.

Transition management

Coordinate handoffs between acute, SNF, and home care settings with structured communication workflows.

Medication adherence

Timely reminders and two-way conversations help patients stick to their medication regimen after discharge.

Reliable execution

Bridge the gap between discharge and recovery.

The first 72 hours after discharge are critical. CipherHealth automates outreach to catch red flags early, coordinate with post-acute providers, and give patients confidence that someone is watching over their recovery.

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Two-way EHR integration

Adherence and follow-up that don't add a shift.

Symptom check-ins and caregiver outreach run automatically across home health and post-acute populations — catching adherence gaps before they become readmissions, without adding shift hours.

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Physician Groups

Extend your panel. No added headcount.

Panel-wide outreach, appointment management, and care gap closure that extend your practice reach — without burdening your front desk.

Appointment reminders

Multi-channel reminders via text and voice let patients confirm or cancel with a single tap — dramatically reducing no-shows.

Care gap outreach

Proactively reach patients overdue for screenings, annual wellness visits, and chronic-care follow-ups before gaps widen.

Patient messaging

Two-way texting for questions, lab results, and pre-visit prep keeps patients engaged between appointments.

Reliable execution

Fill every slot on your schedule.

Automated reminders dramatically reduce no-shows, and open slots are backfilled through waitlist outreach. Your front desk spends less time on the phone and more time with the patients in front of them.

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Precision engagement

Stay top-of-mind between visits.

Proactive outreach for preventive care, care gaps, and health education keeps patients connected to your practice — and less likely to seek care elsewhere.

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Payers & Insurance

Reach more members. Move more measures.

Multi-channel outreach that closes care gaps, improves HEDIS and Stars scores, and reduces total cost of care — in every language members actually speak.

Member outreach

Multi-channel campaigns reach members via text and voice in their preferred language to drive action on quality measures.

Stars & HEDIS improvement

Targeted outreach programs for mammography screenings, A1C testing, and medication adherence move the quality scores that drive reimbursement.

Care gap closure

Identify and close open care gaps with automated reminders for screenings, wellness visits, and follow-ups — at population scale.

Precision engagement

Reach the members who need you most.

Many members never respond to mailers or portal messages. Cipher's multi-channel outreach meets members on their preferred channel — text or voice — to close care gaps and drive preventive action.

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Proven impact

Hit your Stars and HEDIS targets.

Automated programs target specific quality measures with the right message at the right time. Tracking dashboards show exactly where you stand and which members still need to act.

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Pharma & Life Sciences

Engagement infrastructure for every patient program.

Patient support, adherence, and clinical trial engagement — powered by the same multi-channel platform 500+ hospitals trust. Reach more participants, lift adherence, generate real-world signal.

Clinical trial engagement

Participant reminders, visit prep, and between-visit check-ins keep trials on schedule while reducing site coordinator burden.

Adherence & persistence

Timely refill reminders and two-way conversations surface barriers — cost, side effects, confusion — before they become discontinuations.

Real-world signal capture

Structured outreach captures PROs, symptom changes, and adherence signal across large populations — with consent and clear provenance.

Precision engagement

Reach every patient on every channel.

Portal messages and mailers leave most patients unreached. Cipher's multi-channel outreach — text and voice — meets each patient on the channel they actually use, in the language they actually speak, so programs hit real enrollment targets.

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Proven impact

Lift adherence without adding staff.

Automated refill reminders, side-effect check-ins, and two-way conversations catch non-adherence early — and route patients who need a human to the right resource. Demonstrate real, measurable lift to medical affairs and market access.

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Get started

Every care setting. One platform.

See how Cipher fits inside the workflows, integrations, and governance your organization already runs — from a single facility to a multi-state network.

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