Video
Intermountain Health's Centralized Follow Up Program
Jenny Simmonds, MSN, BSN, at Intermountain Healthcare, shares an overview of their centralized process for following up with patients post-discharge. The program has led to improvements in readmission rates, high-risk patient outcomes, and staff productivity.

In this video, Jenny Simmonds, MSN, BSN, Clinical Communications Center Director, Intermountain Healthcare, shares an overview of their centralized process for following up with patients post-discharge. The program has led to improvements in readmission rates, high-risk patient outcomes, and staff productivity.
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