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Video

Intermountain Health's Centralized Follow Up Program

Jenny Simmonds, MSN, BSN, at Intermountain Healthcare, shares an overview of their centralized process for following up with patients post-discharge. The program has led to improvements in readmission rates, high-risk patient outcomes, and staff productivity.

Intermountain Health's Centralized Follow Up Program

In this video, Jenny Simmonds, MSN, BSN, Clinical Communications Center Director, Intermountain Healthcare, shares an overview of their centralized process for following up with patients post-discharge. The program has led to improvements in readmission rates, high-risk patient outcomes, and staff productivity.

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