A Rounding Panel with Providence South Division
Learn how Providence Health's South division uses innovative rounding approaches to include real-time patient feedback & improve patient care in this webinar panel.
When prioritized and done regularly, rounding gathers essential information to ensure safe and high-quality patient care, recognize staff excellence and find areas for improvement. Providence Health has developed unique and innovative approaches to rounding, aiming to include real-time patient feedback in the care process.
In this panel, leaders from Providence’s South division will share how they have fostered a culture of purposeful rounding by overcoming challenges and correlating rounding activities to positive care experiences.
Speakers
Michelle Eleby
MHA, MSG, Executive Director, Clinical Excellence, Providence – South Division
Kathryn E. Girardi
MHA, Director of Care Experience, South Bay, Little Company of Mary San Pedro and Torrance
Elizabeth Perez
MHA, Patient Experience Specialist, South Bay, Little Company of Mary San Pedro and Torrance
Kendrick Balba
BSHA, Patient Experience Specialist, Providence St. Joseph Hospital Orange
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