CipherHealth
Patient Access

Patient Access Solutions

Digital front-door tools that streamline registration, intake, and scheduling — reducing wait times, eliminating paperwork, and creating a frictionless experience for every patient visit.

Patient Access Solutions (variant 2)
By the numbers
15%
Decrease in no-show rates
48%
Less likely to miss an appointment (Eskenazi)
$1.9M
Revenue opportunity from backfills (Eskenazi)
Capabilities

A frictionless front door for every patient

Mobile Self-Service

Let patients complete check-in, forms, and updates on their own device — before they arrive, in the waiting room, or at the bedside.

Digital Registration & Intake

Replace paper clipboards with digital forms that pre-populate from the EHR, reducing errors and front-desk bottlenecks.

Self-Scheduling

Give patients the power to book or cancel appointments online — reducing call volume and filling open slots faster.

Multilingual Support

Reach every patient in their preferred language with translated forms and communications available in 30+ languages.

Insurance Verification

Verify eligibility and benefits in real time during digital intake, reducing claim denials and speeding up the revenue cycle.

EHR-Connected Workflows

Patient data flows bidirectionally with your EHR so registration, scheduling, and intake stay in sync without manual entry.

Precision engagement

Empower Patients Before They Walk In

A mobile-first portal lets patients complete registration, fill out health histories, sign consents, and verify insurance from home — reducing lobby wait times and giving staff a head start on every visit.

Explore Self-Service
Patient self-service portal on a mobile phone
Two-way EHR integration

Paperless Intake That Speeds Throughput

Replace clipboards and fax machines with digital forms that pre-populate from the EHR. Patients review and update their information on any device, and verified data flows back automatically.

Explore Digital Registration
Patient completing pre-visit registration with insurance, forms, and ride details confirmed
Reliable execution

Fill Every Slot, Reduce Every No-Show

Online self-scheduling, automated reminders, and one-tap confirm or cancel keep your schedule full and your patients engaged. Open slots are backfilled automatically when cancellations occur.

Learn about scheduling
Fill Every Slot, Reduce Every No-Show (variant 2)
The idea of an automated reminder system was really appealing to us, both for being able to efficiently reach out to patients, but then also be able to reach out to them in their preferred language. The amount of patients who showed up for their appointment when they received an automated reminder was more than 25 percentage points higher than those who did not confirm.
DS
Dr. Shreya Patel
Assistant Clinical Professor, Gastroenterology, Zuckerberg San Francisco General Hospital
+25 ppShow-rate lift
Get started

See Patient Access in action.

Schedule a personalized demo and discover how leading health systems use CipherHealth to streamline registration, intake, and scheduling.