CipherHealth
Solutions

Improve Clinical Outcomes Across the Care Continuum

Stay connected with patients throughout their care journeys, using contextualized outreach data to reduce avoidable readmissions and close gaps before they become acute events.

Clinician engaging with patient across the care continuum
By the numbers
41%
Reduction in 30-day readmissions
$15M
Saved from follow-up outreach
32%
Overall readmission drop at Community Health Network
Capabilities

Engage patients throughout the care continuum

Closed Care Gaps

Facilitate seamless adherence to closing patient care gaps by enrolling patients in preventive and post-care engagement programs.

Personalized Interactions

Employ multiple communication methods and condition-based scripts to tailor patient outreach and boost satisfaction.

High-Risk Population Outreach

Contact patients post-discharge with customizable outreach scripts for populations with greater care needs.

Reduced Readmissions

Avoid preventable readmissions with automated post-discharge outreach that flags when interventions are necessary.

Home Care Engagement

Easily contact patients throughout their home care episode with customizable scripts for general and condition-specific populations.

Medication Affordability

Connect patients with medication cost savings programs tailored to their prescribed medications, insurance, and pharmacy.

Pre-Care

Close Care Gaps Before They Widen

Identify patients overdue for preventive and follow-up care, then enroll them in outreach workflows that move them toward completed visits.

Learn more about Pre-Care
Preventive care outreach screen
Post-Care

Personalized Patient Interactions

Use multiple communication methods and condition-based scripts to tailor patient outreach, surface barriers, and route issues to the right team.

Learn more about Post-Care
High-risk readmission tracking dashboard
Post-Care

Reduce Readmissions With Automated Outreach

Avoid preventable readmissions with automated post-discharge outreach that flags medication, symptom, access, and care-plan issues while intervention is still possible.

Learn more about Post-Care
Reduced readmissions dashboard
Platform

Real-Time Conversational Data Capture

Leverage contextualized conversational data alongside patients' medical records for an all-in-one view of each patient to customize a better care plan.

Learn more about the Platform
Conversational data capture interface
Post-Care

Home Care Engagement

Easily contact patients throughout their home care episode with customizable scripts for general and condition-specific populations.

Learn more about Post-Care
Home care patient engagement screen
Preventing patient readmissions is what's important to us, and we had just under $15M in savings with doing these post-discharge follow-up calls. We're not spending near that amount to provide these patient engagement services, and they are making a huge difference. It results in greater patient satisfaction, lower readmission rates, and it does have a significant financial impact in our healthcare organization.
BB
Ben Becker, DNP, RN, NEA-BC
Director, Enterprise Care Management, Intermountain Healthcare
Get started

Improve clinical outcomes today.

See how CipherHealth helps health systems reduce readmissions, close care gaps, and deliver better outcomes across the care continuum.